Refund & Return Policy

At Braswell, customer satisfaction is important to us. If you are not satisfied with your purchase, you may request a return or refund under the conditions below.

7-Day Return Policy

We offer a 7-day return policy. You may request a return within 7 days of receiving the product.

Eligibility for Returns

• Item must be unused and in original packaging
• Product must not be opened or tampered with
• Return request must be made within 7 days of delivery
• Proof of purchase is required

Non-Returnable Items

• Opened or used products
• Items damaged due to misuse
• Products returned without original packaging

Damaged or Wrong Product

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement or refund at no extra cost.

Refund Process

Once we receive and inspect the returned item, your refund will be processed. Approved refunds are credited within 5–7 business days to the original payment method.

Return Shipping

Customers may be responsible for return shipping charges unless the return is due to a damaged or incorrect product.

How to Request a Return

To initiate a return, contact us with your order details:

Phone: +91 89600 79338
Email: braswelloil001@gmail.com

Last updated: April 2026